08 oct
Aon
Quito
SENIOR ACCOUNT EXECUTIVE Req 2537624
Quito, Ecuador
Are you looking to expand your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you!
This is a hybrid position with the flexibility to work both virtually and from our Bogotá office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Responsible for managing personalized customer care and service,
implementing retention tactics and advising clients in the life insurance and health care lines.
Lead the lead nurturing and demand generation strategy for the Andean region for one of the two solution lines.
- Advice to employees throughout the process of customer service and consultations on insurance policies for personal insurance.
- Review and sending of collection notes.
- Review of policies and attachments.
- Providing advice and information regarding policy conditions
- Preparation and analysis of claims reports, and establishment of claims containment strategies.
- Personalized customer service
- Carrying out on-site service points at assigned customers
- Coordination of wellness and prevention activities for clients assigned to the portfolio
- Organization of talks and elaboration of communication material on client's policies
- Produce activity management reports.
Skills and experience that will lead to success
- Experience : 4 years of experience in handling personal insurance (life, personal accident and medical assistance).
- Expertise : Personal lines of insurance (life, personal accident and medical assistance).
- Studies and / or specialties : Business administration, insurance, or related
- Languages : Basic to intermediate English
- Technological Tools : Office package - Excel (pivot tables)
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.
Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.
We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work.
- and we are all for it. We call this Smart Working!
▶️ Ejecutiva de Servicio al cliente senior
🖊️ Aon
📍 Quito